Contact

In order to keep our prices as low as possible for you, Officlo has the products delivered to you directly from the manufacturer or supplier. It takes about 2-3 days (Mon-Fri) until your order is successfully processed. The cut-off time for acceptance is 5:00 p.m. The average delivery time is about 3-6 days (Mon-Fri) in United kingdom.

When you order from Officlo, you can always benefit from free shipping in United Kingdom.

Officlo always offers secure payments. We use the payment providers: 

• Visa
• Mastercard
• maestro
• American Express
• Google Pay
• Apple Pay
• PayPal

If your order is delivered damaged or you receive the wrong item, please contact our customer service immediately at support@officlo.com. Take photos of the damage or incorrect item and attach them to your email. Do not return the item without sending photos first. We will review the claim and replace the item free of charge upon approval.

Please contact our customer service first at support@officlo.com. You must request a return within 30 days of receiving your items from us. We will work with you to find the best solution. If the product needs to be returned, you will be responsible for these costs. We will only cover these costs for defective or incorrectly shipped products.

We do not accept exchanges. If you wish to exchange an item, you will need to return the current item yourself and place a new order. Please note that you will be responsible for the return shipping costs if the item is not defective.